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Home > Customer Service Contact Us
Customer Service

We love hearing from our customers! We know you have questions and we’re here to give you the answers you need to make shopping with us a safe, easy and hassle-free experience. Follow the links below to some of the more frequently visited areas of our site.

Pricing Policy:
We do our best to ensure accurate pricing information throughout our website. Read our pricing policy for more detailed information about online prices, applicable taxes and more.
Pricing Guarantee:
At Kent you can shop with confidence. Learn about the Kent Price Guarantee to find out how we ensure your satisfaction.
Privacy Policy:
We know you value your privacy and we’re committed to protecting your personal information. Our privacy and security policies outline the steps Kent takes to ensure the safety of our customers.
Returning a Product:
For return instructions, please click here or call us at 1-877-445-3527. If you would like to know more about our return policy, click here.
FAQs:
Whether you’re wondering about online shopping, have a concern about your account or a question about careers, our FAQ is the place to look.
Contact Us:
If your question cannot be answered by the information above, then contact us by mail, email fax or phone and we will resolve your issue as quickly as possible.
Technical Support:
Are you having a technical issue with our website? Read our Technical Support document for a list of common problems which could be encountered while using our site.
Contacting your local Kent:
Do you have a question for your local Kent store? See our Store Locator and get in contact.

Kent Head Office
300 Union St., Box 1200
Saint John, NB
E2L 4G7
Canada

Phone 1-506-632-4100 or
(800) 565-HELP (4357)
Fax: 1-506-649-9314

Email: General Inquiries
Email: Web Page Inquiries